Fred Coon, SC&C Chairman, interviews experts about their approach to solving complex problems in the workplace. These 3-minute interviews span a wide range of topics, but are always focused on ways to help you improve your own decision making.
Maria Coombe: Finalizing a Three-Year-Old Workforce Plan Sets the Stage to Save $140 Million in Staffing Costs
Recently, I had the pleasure of speaking with Senior Program and Operations Leader, Maria Coombe. The following is her story:
The company was experiencing a high volume of resignations of cleared systems and software engineers. This was impactful for two reasons: 1) Completing contract deliverables was… Read More >>
David Traub: Supplier Owes $35M Considers Chapter 11 – How To Turn This Into $2M In Profit?
When a critical supplier is considering Chapter 11 Bankruptcy and still owes your company $35M, it leads to some sleepless nights. David Traub, International Joint Ventures, Partnerships and Strategic Alliances expert; inherited just such a situation when his company appointed him Head of Precious Metals… Read More >>
Suresh Joshi: Marketplace Competitiveness Increases to 82%
When senior director, Suresh Joshi approached the issue of marketplace competitiveness, his first look confirmed the following: “Our initial services for sellers to review the best marketplace prices was insufficient, since 25% of the sellers took more than eight hours to opt-in. I led a… Read More >>
Valerie El-Jamil: What is Resiliency and Why is it Important?
According to the Harvard Business Review, resiliency is defined as “the ability to recover from setbacks, adapt well to change, and keep going in the face of adversity.”[1] Valerie El-Jamil, a senior coach with the Human Capital Strategies Firm, Cooper & Coon,… Read More >>
Craig Mezik: Corporate Expansion Reaches a $350M Cash Flow Increase In 6 Months
All companies want to expand at some point during their growth history. Aggressive expansion and diversification initiatives require more planning and require significant increases in cash flow to fuel those plans. Recently, I spoke with Craig Mezik, a Senior Financial Management Executive who shared a… Read More >>
Ivan Orrego Sr.: Measuring Customer Satisfaction – How to Make Good Even Better
Gaining and keeping customer satisfaction high is tough, no matter the industry. One way many companies keep up is to keep score; but a score on what? I hate detail, but this story requires some terminology that many of us do not use, so here… Read More >>
Laura Slawson: Anyone Can Write A Resume… NOT!
Almost daily, I speak with job seekers who tell me that they have an ok or good resume. It’s an age-old story. They keep submitting it and getting poor responses. Sometimes their strategy is poorly defined, and they either hear nothing or keep getting requests… Read More >>
Michael Roy: Forging Collaborations, Earning Certification Builds $5.25M Revenue
Opening Latin America for any company is a challenge. I remember the complexities of that challenge pre-internet days. I was curious, given the times we are living in and with the Covid-19 virus spreading worldwide, what it was like opening a market in Latin America… Read More >>