Fred Coon, SC&C Chairman, interviews experts about their approach to solving complex problems in the workplace. These 3-minute interviews span a wide range of topics, but are always focused on ways to help you improve your own decision making.
Rasha Alomar: Keeping Ahead of the Fast-Changing Multi-Textile Market
Rasha Alomar is a Raw Materials and Sustainability Specialist. Part of her job is to stay on top of market trends and identify opportunities and changes in the market. She researches and develops many areas but the closest to her heart is sustainability.
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Scott Till: Retain the aesthetic, but with less cost
Scott Till was asked to reduce costs of the overall construction build out of factory stores. In order to do so, he decided upon a manufacturing option to produce required millwork overseas.
Scott Till, Senior Operations… Read More >>
Toyin Longe: Improving Contract Terms Wins +$1 billion in Long-Term Profits
A mining lease was about to expire, and a major project that would bring in significant revenue could not be initiated. The was too much uncertainly surrounding the lease, and it was unknown whether the project would remain viable in a rapidly evolving business environment.
Carl Collins-Cepeda: Omnichannel Approach to Reviving Retail Company Results in Additional Sales Revenue of $30+ Million, Improved Customer Access and Satisfaction
As the modern shoppers’ habits have changed dramatically in the digital age, managers always face the constant challenge of creating an approach to store sales that focuses on both providing seamless customer experience, whether the customer is shopping in a brick-and-mortar store or online… Read More >>
Hans Luetkemeier: Moving Customer from Annually Renewing Contract to Multi-Year Agreement Allows for $6 Million Capital Improvements
Hans Luetkemeier’s previous company had a facility in Waterloo, IA which was supported by a sole customer. Certain assets were deteriorating and required a capital investment to ensure long term sustainability of the asset. Past management was unable to get the customer to commit… Read More >>
Scott Wilks:Company Chapter 11 Reorganization Leads to Major Gains Increase
My guest, Scott Wilks, was part of a Fortune 500 company undergoing the enormous stress of a Chapter 11 Reorganization, during an entire industry downturn. He was assigned to the corporate team tasked with repairing the seemingly broken business processes that surely had helped contribute to… Read More >>
C. Scott Carver: Averting $25,000 Liquidated Damages
Recently, I interviewed C. Scott Carver, Director of Construction and experienced General Contractor, who knows how to drive profitable construction projects and mentor high performing teams.
C. Scott Carver was given a high-end tenant improvement… Read More >>
Ashok Palani: Streamlining Transactional Email Adds Revenue, Profits, and More Satisfied Customers
All of us have encountered frustrations caused by email design issues. This especially affected our guest, Senior Executive of Business Transformation, Ashok Palani, in a unique way. His company had a flawed and customer-frustrating transactional email experience that suffered from lack of business governance as… Read More >>